WHO IS RESPONSIBLE?
Emergency Services |
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Service Request |
Member |
Greenbelt Homes |
City of Greenbelt |
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Emergency Maintenance Service |
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Call 301-474-6011 |
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Police, Fire, or Medical Emergency |
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Police Emergency call 301-474-5454 (Greenbelt police emergency line). Fire or Medical emergency, call 911. |
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No Electrical Power |
For storm related power loss, downed power lines, and no power to entire unit/court please contact Pepco first 877-737-2662. |
For partial loss of power to unit call GHI emergency line 301-474-6011. |
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Routine Maintenance |
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Appliances and cabinetry |
All appliances and cabinetry (including kitchen and bathroom cabinets and member-installed garbage disposals) |
Only if damaged by insurable event.
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Electrical Equipment |
Smoke detectors, all member-installed electrical equipment (including ceiling fans, light fixtures, garbage disposals, a/c units, exhaust fans, etc.) |
GHI-installed electrical equipment including hot water heater repair/replacement. Exhaust fans and garbage disposals (larger town homes only) Other coverage only if damaged by insurable event. |
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Exterior facade and siding |
Exterior facade painting. Cleaning of all siding. Installation, repair and maintenance of siding on block homes. Acceptable exterior paint colors |
Repairs to siding (frame homes, larger town homes and additions on addition maintenance program). Repairs to brick/block facade (masonry homes). Other coverage only if damaged by insurable event. |
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Heating and Cooling |
Member-installed non-standard heating and cooling systems. |
Baseboard heaters, ceiling heaters, kickspace heaters. Gas furnaces and central air conditioning (larger town homes only) Other coverage only if damaged by insurable event. |
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Landscaping, tree care, yard upkeep |
Shrub care, general plantings, lawn care, leaf removal. GHI yard care |
Pruning of trees taller than eight (8) feet. Gutter cleaning. Swales and drainage improvements. |
Weekly yard waste collection. |
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Painting, flooring, and interior finishes |
All finish wall coverings (paint, wallpaper, paneling, etc.), non-original floor covering (tile, carpet, etc.), care of original hardwood floors. Repair and maintenance of non-original tub wall tile and/or tub surround (including caulking). Blinds and other window treatments. |
Repair of original black 9"x9" floor tile (masonry homes). Repair of original wood floor (brick, frame and larger town homes). Repair and maintenance of original bathroom floor tile and tub wall tile (larger town homes only). Other coverage only if damaged by insurable event. |
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Pest and Rodent control |
Basic hygiene and care of unit. Note; A member may be charged for the cost of pest control treatment if the pest activity is caused by the member's activity, negligence, or lack of cleanliness in the unit. |
Routine interior and exterior pest control services Call 301-474-6011 to schedule service. |
Rabid animals, stray animals, and exterior wildlife problems call 301-474-6124 |
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Plumbing |
Non-standard faucets and fixtures (including most bathroom/kitchen sinks) |
GHI-installed fixtures & bathtubs, sinks, waste and supply pipes. Other coverage only if damaged by insurable event. |
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Sheds, fences, privacy screens & trash enclosures |
Installation, repairs, and maintenance (including painting) |
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Sidewalks and steps |
Member-installed sidewalks, paths, pavers, and other hardscaping. |
Maintenance and replacement of permanent concrete walks/steps (original or added by GHI).
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Maintenance and replacement of City-installed sidewalks.
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Snow Removal |
Sidewalks serving personal unit. |
Snow removal on common sidewalks a serving multiple units and court parking lots. |
Snow removal on City sidewalks and streets. |
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Structural Repairs |
Additions not enrolled on addition maintenance program. |
Repairs to structure of main unit and additions including roof, walls, masonry/subflooring, original porch stoops and roofs, gutters and downspouts. |
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Trash, Recycling & Yard Waste Collection |
Recycling, trash and yard waste should be placed in service side yard on weekly pick-up day. Yard waste must be bagged in paper bags for pick up. Call City for special trash and yard waste pick-up - 301-474-8004. |
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Recycling, trash and yard waste is picked up weekly by the City. Recycling bins provided - no sorting required. Call 301-474-8004 to schedule a special trash or yard waste pickup |
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Utilities
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Members are responsible for paying for their electric, water, phone, internet and cable. Service problems should be reported to the provider. |
GHI crawl space policy provides information for access by utility providers.
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Windows/Doors |
Broken glass, torn screens, storm doors, non-standard windows and doors, lock change. Blinds and other window treatments. |
GHI-installed entrance doors and windows (includes sills/sash/frames, door knob and lock repair, caulking and weatherization.) Exterior door trim paint (on planned basis). Other coverage only if damaged by insurable event. |
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Miscellaneous |
All repairs made necessary by negligence of member or guests. |
Existing original clothes lines posts of the masonry homes. |
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**NOTE: This chart is provided as a basic overview of responsibilities. Please refer to the complete GHI handbook for detailed information and specific requirements.
